Job Summary:

The Technical Sales Executive works as the tip of the spear producing and driving business for a company. Technical Sales Executive oversees generating new client business through networking and follow up on recommendations. Also, design and implement strategies for the client utilizing their company’s assets to accommodate both parties’ best interest.

ESSENTIAL JOB FUNCTIONS

• Prospect for potential new local and international clients and turn this into increased business.
• Cold call as appropriate within your market and geographic area to ensure a robust pipeline of opportunities. Visit and meet potential clients by growing, maintaining, and leveraging your people network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Conduct periodic quality checks on equipment and systems to ensure everything is up to standard.
• Perform general maintenance tasks.
• Help develop and implement the budget for maintenance.
• Maintain the inventory records for equipment and supplies.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
• Analyse current and past financial data, such as sales reports, and provide strategies to cut costs and increase revenue.
• Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.
• Create and improve proposals for our existing and new clients.
• Provide training and mentoring to members of the business development team.
• Develop and deliver pitches for potential investors.
• Provide training and mentoring to members of the business development team.
• Network with investors and other business partners to generate new leads.
• Liaise and collaborate with Business Development Team in Nigeria to network with investors and other business partners to generate new leads.
• Attend periodic meetings with Business Development Team to analyse Sales reports and strategize.

KNOWLEDGE & EXPERIENCE

• Minimum of 2 years progressive experience in a business development role, along with relevant experience in an Information Technology industry.
• Experience in managerial role or leading teams.
• An understanding of how to interpret P&L, Earnings, and Inventory reports.
• Proficient in the use of MS Office suite.

EDUCATIONAL QUALIFICATION(S)

• First degree in a business-related course desirable.
• Masters’ qualification preferable.
• Sales Certification is an added advantage.

CORE SKILLS & COMPETENCIES REQUIRED

• Excellent written and interpersonal communication skills.
• Must be able to work independently.
• Strong negotiation and analysis skills.
• A deep understanding of marketing principles

KEY PERFORMANCE

• Compliance and SLA standard: Ensures compliance with 21st Century Evolution Systems’ Limited values, policies, and standards, and ensures compliance will all local statutory requirements: Ensure compliance with all local legislative requirements, adheres to company policies, procedures, and the corporate Code of Conduct, where appropriate, keep up to date with legislative requirements through membership of industry organizations.
• Target – Achieve the 2021 target of GHS 1 million
• Annual Maintenance Contract/Service Level Agreement – Convert 50% of current clientele to SLA by the End of the year
• Upsell/Cross- Sell – Grow upsell rate to over 20% for existing clients
• New Products – Design and implement strategies to penetrate the market with our new products from partnerships with Tiger TMS, Schneider and others.
• Delivering an outstanding client experience: Business Development Executive always delivers an excellent client experience and ensures client needs are met or exceeded. (Client retention is very important).
• Key Account Management: Transition new clients smoothly and successfully to the account management team always. Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service, offer assistance and explanation when difficulties arise ensure complaints are followed up and that satisfactory solutions are obtained for both the customers and the organization.
• Data reporting and management: Business Development Executive will generate sales / data reports that presented to the BD team on a weekly basis and a detailed management report on a month-on-month period.
• Strategy: Quarterly strategic meeting with clientele within Ghana to cement sales and prospects.
• Market Research: Business Development Executive gathers enough information, evaluate feasibility of a new product, and strategically understand the company’s target market.
• New Lead generation and conversion: Attracting and converting qualified prospects to fill sales funnel.
• Revenue generation: Percentage of new revenue generated for the company month on month.
• Sales strategy: help the business enhance sales, provide clear objectives and guidance on sales channel that the company should consider for profitability.
• Growth: Growing client base for the company month on month.